Forwarding All Calls to Voicemail

Purpose: This article provides instructions on how you can forward all calls to voicemail via the Desktop/web app or the mobile app.

Scope: Directions apply to RingCentral phone system.

Desktop & Web App

Open the RingCentral Desktop or Web App
Click on your profile picture (if there is not picture it will by your initials)
Click Call Rules
Click the toggle on next to Forward all calls.
1. This will forward all calls to voicemail
2. For other options see steps 5 - 8
Click the '>' to see more options
Click the Incoming calls drop down to select where to forward your calls
1. Send to voicemail: This is the default action. Forwards all calls voicemail
2. Forward the call: Forwards the call to any extension or phone number
3. Play announcement: Plays an announcement and then ends the call
Click Add schedule, then use the data and time selectors to set your call forwarding schedule
Click Save

Mobile App

Open the RingCentral mobile app
Tap on your profile picture (if there is not picture it will by your initials)
Click on Call Rules
Toggle Forward all calls on
1. This will forward all calls to voicemail
2. For other options see steps 5 - 8
Click the '>' to see more options
Click the Incoming callsdrop down to select where to forward your calls
1. Send to voicemail: This is the default action. Forwards all calls voicemail
2. Forward the call: Forwards the call to any extension or phone number
3. Play announcement: Plays an announcement and then ends the call
Click + Add schedule, then use the data and time selectors to set your call forwarding schedule
Click Save