Changing / Recording your Voicemail Greeting
Purpose: This article provides instructions on how you can record your voicemail greeting using your deskphone.
Scope: Directions apply to RingCentral phone system.
- If you are using a RingCentral-provided desk phone: dial *86 to access the Account Management Menu . If not, go to Step 3 .
- Using your phone's dialpad, enter your pin, then press # (pound key). Go to Step 6 .
- Dial your RingCentral Main or Local Number.
- Dial the extension number then press * (star key). If you do not have extensions, simply press * (star key).
- Using your phone's dialpad, enter the extension's PIN, then press # (pound key). Once logged in, the system announces the number of messages in your extension's mailbox, then gives you the option to listen to your messages, manage your account, place a call, or change your queue status (only available when your extension is part of a call group).
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Press 2 for Account Administration.
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Press 2 to record your greeting.
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Press 2 to record your voicemail greeting. Press * (star key) to return to the previous menu.
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Press 3 to change the voicemail greeting.
- Record your greeting after the beep. Press the # (pound key) after you have finished recording.
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Press 1 to save your greeting. Press 2 to listen to the greeting you have recorded. Press 3 to re-record the greeting. Press 4 to revert to the system's default greeting. Pressing the * (star key) lets you go back to the previous menu.